We understand that plans can change, and we strive to be flexible while maintaining fairness for all our clients. Please read the following cancellation policy carefully:
Cancellations made between 30 and 45 days prior to the booking:
A 50% penalty (deposit) equivalent to the total estimate provided will be applied.
Cancellations made less than 30 days prior to the booking:
100% penalty of the total estimate applies.
All cancellation penalties are subject to applicable taxes.
To cancel your booking, we require that the cancellation request is submitted in writing via email to events@uncorkniagara.com, and it must include the client's signature(s). Please note that phone cancellations are not accepted.
Overdue Payments:
A late fee will be applied to any overdue payments. Please ensure all payments are made on time to avoid any additional fees.
Pricing:
All prices are quoted in Canadian dollars, unless otherwise stated.
Event and Itinerary Changes:
Events and itineraries are subject to change without notice. We will notify you of any changes as soon as possible.
Payment:
E-transfers should be sent to events@uncorkniagara.com.